Pilgrims Hatch, Essex, United Kingdom
Datacenter Operations Analyst at Computacenter
Information Technology and Services
Education
St John Payne RC Comprehensive school 1981 — 1987
Experience
Computacenter January 2015 - Present
Computacenter March 2013 - January 2015
T- mobile UK / EE June 2008 - March 2013
Capgemini December 1998 - September 2004
Skills
IT Service Management, IT Outsourcing, IPL, VTAM, VSE, LPAR, Problem Management, Photography, Outsourcing, Project Delivery, ITIL, ISDN, Stakeholder Management, HP Service Center, ADSL, Technical Documentation, SharePoint, JES2, Service Delivery, Access Control..., ITIL V3 Release Control..., Technical Contracts, Mobile Telephony, IT Operations, Tape Management, Prince2 Foundation, Supplier Management, ITIL Implementation, ITIL Certified, Infrastructure, IBM AS/400, CICS, Cellular Communications, ITIL Practitioner in..., JCL, IT Service Delivery, Disaster Recovery, Structured Cabling, ITIL Process, MVS, Data Center, ITIL v3 Foundations..., Change Management, Telecommunications, IBM Mainframe, Sla, Service Desk, Network Provisioning, BMC Remedy, CAB