London, Greater London, United Kingdom
Freelance IT Change Manager available for opportunities December 2015
Information Technology and Services
Education
Norwich City College
Business Studies, Computer Studies, Accounting, NVQ Level 3 in Customer Service
Experience
Jet2.com May 2015 - Present
Computacenter January 2015 - May 2015
Jet2.com May 2014 - November 2014
Travelling June 2013 - April 2014
Linklaters August 2012 - May 2013
Hewlett-Packard February 2011 - August 2012
Hewlett-Packard October 2010 - February 2011
Hewlett-Packard September 2009 - October 2010
EDS Group July 2009 - September 2009
Aviva plc September 2006 - July 2009
Skills
Project Portfolio..., HP Service Manager, IT Transformation, IT Strategy, Program Management, Infrastructure, IT Operations, CMDB, Process Improvement, PMO, Service Desk, Process Management, PRINCE2, Windows Server, Disaster Recovery, Axios assyst, BMC Remedy, Project Delivery, IT Service Management, Servers, Social Media, Management, CRM, Service Improvement, Storage, Operational Support, Governance, Service Management, Sla, ITIL Process, Service Delivery, Incident Management, Data Migration, Integration, IT Management, Business Process, ITIL, ITIL Certified, Release Management, Offshoring, Information Technology, IT Outsourcing, Change Management, Active Directory, Problem Management, Configuration Management, Outsourcing, HP, Stakeholder Management