Leeds, West Yorkshire, United Kingdom
Information Security | Compliance | Risk | Continuity | Investigations | Incident Management
Legal Services
Education
Huddersfield Technical College 2004 — 2006
National Diploma in Public Services, Public Service, Pass
Dewsbury College 2002 — 2003
CISCO Hardware & Software, Information Technology
Birkdale High School 1995 — 2000
Various Qualifications, GCSE's
Experience
DLA Piper August 2014 - Present
Heckmondwike Primary School January 2012 - Present
DLA Piper February 2011 - August 2014
DLA Piper April 2006 - February 2011
Skills
Teamwork, Customer Oriented, Customer Satisfaction, ITIL Process, Employee Training, Active Directory, Office 2010, Service Delivery, Citrix, Problem Management, ITIL v3 Foundations..., Windows 7, Recruiting, Leadership, Training, ITIL Service Strategy, Customer Experience, DNS, Management, Team Building, Information Technology, Budget Process, DHCP, IT Strategy, Change Management, Customer Service, ITIL, Team Leadership, Service Management, IT Service Management, Blackberry Enterprise..., Customer Support, Project Planning, Service Desk, Performance Management, Incident Management, Team Management, Microsoft Office 2003, Customer Retention