Sheffield, United Kingdom
Senior Operations Manager Food & Beverage and Retail
Retail
Education
Blackpool & Fylde Catering College
HND, Hotel & Catering Administration
Experience
Compass Group UK & Ireland November 2009 - December 2011
Debenhams March 2004 - October 2009
Debenhams October 2002 - March 2004
Debenhams September 2001 - October 2002
Debenhams 1987 - 2001
Skills
Team Leadership, Change Management, POS, Retail, P&L Management, Forecasting, Project Management, Employee Relations, People Development, Stock Management, Budgets, Business Planning, Recruiting, Sales, Restaurants, Performance Improvement, Team Building, Leadership, Team Leadership - cross..., Team Management, Food, Hospitality, Inventory Management, Employee Training, Customer Satisfaction, Merchandising, Catering, Training, Performance Management, Sales Management, CRM, Customer Experience, Stock Control, Profit, Time Management, Mentoring, Income Statement, Multi-channel Retail, Customer Service, Store Management, Management, Coaching, Creative Problem Solving, Operations Management, Result Oriented, Food Service, Profit & Loss Management, Food & Beverage, Results orientated, Loss Prevention