Newcastle upon Tyne, United Kingdom
Service and Sales Manager
Hospitality
Education
University of Newcastle-upon-Tyne 2006 — 2009
Mathematics BSC, Mathematics BSc
Royal Grammar School 1998 — 2005
Kings School Tynemouth 1994 — 1998
Experience
Unite Students October 2014 - Present
Phones 4u July 2013 - October 2014
Phones 4u November 2009 - July 2013
Beyond Bar and Grill March 2009 - September 2009
Bar Osbornes April 2007 - March 2009
Skills
B2B, Coaching, Telecommunications, Loss Prevention, Performance Management, Team Management, Customer Service, Store Operations, Customer Satisfaction, Sales Management, Profit, Social Media Marketing, Retail Sales, Customer Experience, Account Management, Microsoft Excel, Negotiation, Event Management, Product Management, Inventory Management, Marketing, Communication, Marketing Strategy, Recruiting, Training, POS, Merchandising, Team Leadership, Customer Retention, Employee Training, Team Building, Retail, New Business Development, Leadership, Time Management, Operations Management, Store Management, Microsoft Office, Sales, Sales Operations, Direct Sales, Sales Process, Social Media, Business Development, Management, People Development, Call Centers, Teamwork, Visual Merchandising, Change Management