Halesowen, West Midlands, United Kingdom
Client focused Account Management Professional, outstanding communicator, a driving force in delivering excellence
Facilities Services
Education
IOSH 2013 — 2013
Managing Safely, Pass
IPAF 2013 — 2013
IPAF, Pass
Halesowen College 2010 — 2011
CMI Level 3, CMI Level 3 Diploma in First Line Management
Sandwell Training 2008 — 2009
NVQ 3, Business and Administration
Dudley College 2007 — 2007
NVQ 3, NVQ 3 Customer Service
Midlands Training 2006 — 2007
Microsoft Office, Advanced Excel
Midlands Training 2005 — 2006
Computer keyboard (touch typing)
Waterfront Training 2005 — 2005
European Computer Driving Licence
Learn Direct 2004 — 2005
Introduction to 1st Line Management
Halesowen College 2000 — 2001
RSA, Integrated Business Technology 2
Experience
Interserve October 2001 - Present
Save Walsall January 1998 - October 2001
Skills
Microsoft Office, Relationship Management, National Accounts, Mentoring, Customer Service, B2B, Negotiation, IOSH, Organisational skills, sales and marketing, PowerPoint, Cold Calling, Account Management, Problem Solving, ipaf, IT literate, Contract Management, Selling, Advanced Excel, Sales, Microsoft Word, Direct Sales, Training, Account Coordination, Management, Contract Negotiation, Operations Management, Leadership, Business Administration, Contract Negotiating, Retail, health and safety, Relationship Building, Pay Close Attention to..., Business Networking, Sales Process, Business Development, Teamwork, Microsoft Excel, Sales Presentations, Business Planning, Team Leadership, Customer Satisfaction, Influence Without..., Communication Skills, Key Account Management, Project Management, Customer Relations, customer care, New Business Development