Worthing, West Sussex, United Kingdom
An experienced Technical Support Analyst with a track record of delivering effective 1st, 2nd & 3rd line support
Information Technology and Services
Education
St Dominics School 1991 — 1997
GCSE, English Language, I.T., English Literature, Science, Maths, Religion, Environmental Studies
Experience
Computacenter February 2015 - June 2015
Rydon August 2014 - February 2015
Computacenter April 2014 - May 2014
Central and North West London NHS Foundation Trust September 2013 - April 2014
CRI - Crime Reduction Initiatives June 2013 - July 2013
Capita IT Services January 2013 - July 2013
Brighton & Sussex University Hospitals NHS Trust October 2012 - December 2012
Olympic Service Operations - Acer (UK) Ltd April 2012 - September 2012
Capita Symonds Ltd August 2011 - March 2012
Acora Ltd July 2011 - August 2011
Skills
Windows Server, Windows Server 2003, NetBEUI, Technical Support, Microsoft Office 2007, Windows 7, Windows Vista, WINS, LAN/WAN, Active Directory, VoIP, DHCP, Troubleshooting, System Imaging, Microsoft Exchange, Internet Explorer, TSM, CAT5e/CAT6..., Terminal Services, McAfee, Microsoft Office 2003, Microsoft Office 2010, Sophos, Disaster Recovery, Microsoft Visio 2007, Project Management, Backup Exec, Mac OS X, Problem Solving, TCP/IP, Windows Server 2008, Servers, Microsoft Visio 2003, Network Administration, Service Level Agreements, DNS, WDS, SharePoint, Ethernet, 3rd Line Support, XP, Team Management, ISDN, Remote Access, Symantec Endpoint..., Microsoft Exchange 2007, System Deployment, Acronis, Windows XP Professional, Microsoft Exchange 2003