London, United Kingdom
Global IT Vendor Manager
Investment Banking
Education
St Austins, RC Secondary Modern (Grammar Stream).
Mathematics, History, Religion, Geography, Art, English Lit, Engineering, Tech Drawing.
Experience
Diageo March 2012 - Present
Barclays Bank February 2011 - April 2011
CITI October 1984 - March 2009
CITIGROUP October 1984 - March 2009
AT&T 1998 - 2003
Citicorp 1995 - 1998
Skills
Database Management, Service Management, Banking, Performance Management, Service Quality, Software Documentation, IT Service Management, Help Desk Management, Visio, Database Administration, Vendor Management, Stakeholder Management, Cisco Technologies, Report Writing, Project Management, Invoice Processing, Performance Appraisal, Cisco Routers, Team Management, Microsoft Office, Management, Process Improvement, Supplier Management, Supply Management, Supplier Quality, People Management, Supplier, Supervising, IT Supplier Management, Performance Measurement, Product Management, Customer Service, Managed Services, Documentation, Offshoring, ITIL, Help Desk Support, Performance Improvement, Administration, Telecommunications, Invoicing, Records Management, Vendors, Vendor Relations, customer relations, Balanced Scorecard