Birmingham, United Kingdom
QCF(NVQ) Assessor/ Tutor at Gordon Franks Training. Distance Learning Marker /Tutor at Walsall College
Government Administration
Experience
Sutton Coldfield Training Ltd October 2013 - July 2014
Birmingham City Council September 2008 - May 2013
Birmingham City Council April 2003 - September 2008
HSBC February 1993 - April 2003
Skills
Business Requirements, Business Process..., Training Delivery, Requirements Analysis, Public Sector, MS Project, Knowledge Management, Integration, Performance Improvement, System Testing, Requirements Gathering, PMO, Management Consulting, Programme Delivery, Stakeholder Management, Business Process Design, Solution Architecture, Information Management, Local Government, SharePoint, IT Strategy, Project Delivery, Private Sector, Outsourcing, Business Transformation, Policy, Project Management, Stakeholder Engagement, Business Process..., User Acceptance Testing, Government, Team Leadership, ITIL, Program Management, Visio, Waterfall, Business Process Mapping, PRINCE2, Business Analysis, Governance, Management, Business Process, Project Portfolio..., Change Management, SAP CRM, Culture Change, Service Delivery, Project Planning, Organizational Design, Benefits Realisation