Birmingham, United Kingdom
Chair, Mentor, Global Service Transition Lead, Director
Information Technology and Services
Experience
Capgemini December 2014 - Present
Park View Educational Trust November 2014 - Present
SanityCheck IT December 2011 - Present
BBC July 2012 - Present
Mosaic October 2012 - Present
Capgemini November 2013 - Present
Capgemini January 2012 - October 2013
Dudley Primary Care Trust January 2009 - August 2011
Capgemini Consulting March 2008 - January 2009
Xansa March 2005 - March 2008
Skills
Thought Leadership, Strategy, Managed Services, Business Transformation, Business Development, PMO, Release Management, Program Management, IT Strategy, Business Strategy, Service Development, Service Delivery, PRINCE2, IT Outsourcing, Resource Management, Business Analysis, New Service Introduction, Coaching, Management, Service Integration and..., Service Management, Enterprise Architecture, Business Process, Transition Management, Public Sector, Analysis, Service Integration, Outsourcing, Service Improvement, ITIL, IT Service Management, Customer Experience, Customer Service, Incident Management, Service Operations, Business Process..., Leadership, IT Management, Change Management, Project Portfolio..., SharePoint, Customer Satisfaction, Project Delivery, Creative Strategy, Sla, Creative Problem Solving, Governance, Integration, Solution Architecture, Stakeholder Management