Bristol, United Kingdom
Director of One Call, Marie Stopes International
Nonprofit Organization Management
Education
Ridings High School, Winterbourne, Bristol 1973 — 1978
A levels, Business Studies; Sociology
Chepstow College
Business Studies, A level
Experience
Marie Stopes International February 2000 - Present
Marie Stopes International February 2000 - January 2010
Marie Stopes International February 2000 - December 2009
Marie Stopes International January 2000 - January 2008
Amtrak Express Parcels January 1998 - January 2000
Amtrak Express Parcels 1998 - 2000
NTL CableTel January 1997 - January 1998
CompuServe International January 1992 - January 1997
CompuServe January 1978 - January 1992
Skills
Recruiting, Program Management, Passionate, Business Development, New Business Development, Leadership, Budgets, Call Centre Growth, Call Centre operations, Business Strategy, Team Motivator, Effective communicator, Change Management, Training, Strategic Planning, Security, Strategy, Team Building, Stakeholder Management, Coaching, Effective Performance..., Call Center, Business Process..., Project Management, Performance Management, Organizational..., Workforce Planning, CQC Experience, Management, Outsourcing, Call Centre Consultant, Account Management, Call Centre Budgeting, Operations Management, Policy, Leadership Development, Call Centers, Project Planning, Team Leadership, Operational Excellence, CQC, CRM, Skill mix, Customer Service, Risk Management, Cross-functional Team..., Team Management, Call Centre Set Up, Vendor Management, Strategic Leadership