Kingston upon Thames, United Kingdom
General Manager at Warren House
Hospitality
Education
South Devon College of Arts & Technology 1990 — 1992
HND ~ Hospitality, Hospitality ~ Management, Accounting, Customer Service, Technology
Worcester Technical College 1988 — 1990
OND ~ Hospitality, Hospitality ~ customer service, basic kitchen skills, restaurant skills, front office & housekeeping
Experience
Warren House 1998 - Present
The Capital Hotel, Knightsbridge 1992 - 1998
Eastwell Manor 1990 - 1992
Le Manoir aux Quat Saisons 1990 - 1991
Skills
Negotiation, Customer Relations, Coaching, Yield Management, Employee Training, Business Development, Hotel Management, Social Media, Entrepreneurship, Pre-opening, Weddings, Corporate Events, Time Management, Leadership, Event Planning, Front Office, Marketing Communications, Strategic Planning, Event Management, Hospitality Industry, Micros, Project Management, Sales, Hotels, Revenue Analysis, Food & Beverage, Project Planning, Food, Catering, Conferences, Management, Customer Service, Property Management..., Hospitality Management, MICROS, Rooms Division, Social Media Marketing, Hotel Booking, Account Management, Leadership Development, Hospitality, Events, Restaurants