Durham, United Kingdom
IT support engineer
Information Technology and Services
Education
Seaton Burn Community College 1985 — 1988
GCSE, Maths, Physics, Chemistry, Biology, History, English., 4 B's 2 C's
Experience
Atos June 2013 - Present
Taking essential Time off December 2012 - June 2013
RWE npower August 2011 - December 2012
Newcastle Upon Tyne NHS Foundation Trust November 2009 - August 2011
Siemens IT Solutions and Services UK August 2009 - November 2009
Hewlett-Packard September 2008 - August 2009
Rolls-Royce September 2008 - August 2009
Orange September 2008 - August 2009
Aon 2008 - 2009
T-Mobile July 2007 - July 2008
Skills
Incident Management, Customer Service, Hardware Support, Atlas, Blackberry Enterprise..., Service Delivery, Creative Problem Solving, VoIP, Remote Desktop, Coaching, Technical Support, Microsoft Office, Integration, Windows, VMware, Wireless, Active Directory, B2B software, Windows 7, Mobile Devices, Wintel, Service Desk, Mentoring, Lotus Notes, IT Solutions, Blackberry, IT Service Management, Problem Solving, Peregrine, Technical Services, IP, Cerner, Citrix, Training, Telecommunications, Networking, Managerial, Windows Server, People Skills, Call Centers, Microsoft Exchange, ITIL, People-oriented, IT Management, XP, Team Leadership, Servers, Lotus Domino, Remedy Ticketing System, Troubleshooting