London, Greater London, United Kingdom
IT Analyst at Lewis Silkin LLP
Law Practice
Education
QA 2015 — 2015
M20688 Supporting Windows 8.1
Global Knowledge 2012 — 2012
M50331 Windows 7 Boot Camp, Information Technology, Completed
QA Ltd 2010 — 2010
Service Desk Institute, Information Technology
QA Ltd 2009 — 2009
ITIL v3 Foundation, Information Technology
Lewisham College 2004 — 2006
BTEC National Diploma for ICT Practitioners (General), Information Technology, Merit, Merit, Pass
Lewisham College 2003 — 2004
Intermediate GNVQ in ICT, Information Technology, Merit
Lewisham College 2002 — 2003
Progression to Computing ICT, Information Technology, Merit
Lewisham College 2001 — 2002
Foundation Studies in ICT, Merit
Hatchem Wood 1997 — 2001
GCSE
Experience
Lewis Silkin LLP June 2011 - Present
Brewin Dolphin July 2008 - June 2011
Travers Smith July 2006 - September 2008
Skills
Server Administration, Technical Support, Smartphones, HP, iOS, Change Control, Windows 7, Active Directory, ITIL v3 Foundations..., FTSE 100, Citrix, Desktop support, Service Delivery, InfoPath 2010, VMware ESX, Fidessa, Document Management, Incident Management, SCCM, Group Policy, Microsoft Office 2007, TCP/IP, Mitel 3300, SharePoint 2007, DELL, Lync, Websense, VoIP, Samsung, Microsoft Exchange, System Deployment, Windows Server, BigHand Digital..., Windows 8, Microsoft Exchange 2007, Deployment, DocXtools, SharePoint, Windows 8.1, Hyper-V, Symantec Endpoint..., Google Apps, Laserforms, Bloxx, Remote tools, Blackberry Enterprise..., Mimecast, Service Desk, DHCP, Windows XP