Brighton, United Kingdom
Customer Process Design Project Manager at Lloyds Bank
Banking
Education
Varndean College 2003 — 2005
Business Studies, Critical Thinking, Sports Science B-Tech, As Levels / A Level
Dorothy Stringer High School 1998 — 2003
High School, English Literature (British and Commonwealth), Science, Maths, PE, GCSE's / A's Levels
Experience
Lloyds Bank April 2014 - Present
Lloyds Bank Wholesale Banking & Markets August 2011 - April 2014
Lloyds Bank September 2008 - August 2011
Lloyds Bank June 2007 - August 2008
Skills
Colleague Development, Project Delivery, Team Leadership, Operational Risk, Performance Management, Performance Appraisal, CeMAP, Customer Insight, Inventory Management, Offshore Management, Fixed Rate Mortgages, Employee Engagement, Lean Management, Banking, People Management, Stakeholder Engagement, Risk Management, Lean Six Sigma, Credit, Customer Support, Operational Risk..., High Performance Teams, Internal Audit, Retail Banking, Performance Measurement, Relationship Management, Risk Assessment, Team Motivation, Residential Mortgages, Business Coaching, Team Management, Team Building, Performance Improvement, Resource Management, Stakeholder Management, Project Coordination, People Development, Customer Satisfaction, Business Process, Customer Relations, Change Management, Customer Engagement, Risk Analysis, Loans, External Audit, Project Management, Cross-cultural..., Project Planning, Internal Communications, Second Mortgages