London, United Kingdom
Sales Manager at Institute of Advanced Motorists, IAM
Automotive
Education
Bishop Wand Secondary School
Experience
Institute of Advanced Motorists, IAM September 2015 - Present
Car leasing made simple™ January 2015 - April 2015
Make It Cheaper October 2013 - October 2014
Make It Cheaper August 2012 - August 2013
Bupa July 2011 - August 2012
Bupa June 2003 - October 2011
Skills
Customer Service, Training, FSA regulation and..., Team Management, Project Management, Business Transformation, Strategic Planning, B2C Sales, Performance Management, B2B, Strategy, Creating High..., Process Improvement, Recruiting, Customer Satisfaction, Business Development, Management, Sales Management, Customer Experience, Contact Centre..., Business Process..., Customer Retention, Outsourcing, Call Centers, Human Resources, New Business Development, Business Analysis, Contact Centers, Taking pro-active action, Change Management, Sales Operations, High Performance Teams, Data driven decision..., Customer Service..., Sales, Employee Engagement, Sales Process, Leadership, Culture Change, Stakeholder Management, Call Center, Telemarketing, Account Management, Team Leadership, Training Delivery, People Engagement, Operations Management, Business Strategy, Coaching, Leadership Development