London, United Kingdom
Technical Analyst
Information Technology and Services
Education
The Open University 2013 — 2016
BSc Diploma in Computing and IT, Computer Science
Brockenhurst College 2002 — 2004
Advanced I.T A Level, GNVQ Leisure and Tourism, English literature A Level, I.T A Level, GNVQ Leisure and Tourism
In-House Training 2001 — 2004
GNVQ Level 1-3 Hairdressing, Storm Hairdressers Bournemouth, Regis Hair
Ashdown Secondary Technology College (High school) 1997 — 2001
8 GCSE's, including Maths and English, I.T Advanced, History
Experience
Tech Ahoy April 2015 - July 2015
Direct Line Group July 2014 - March 2015
Virtual Universe June 2011 - July 2014
Grindr June 2010 - June 2011
Camden Council August 2004 - January 2009
Skills
Microsoft Exchange, Account Management, Microsoft Office, 3rd Line Support, SQL, Microsoft SQL Server, Online Advertising, Project Management, Xen, Microsoft Excel, Troubleshooting, Digital Marketing, 2nd Line, DNS, Symantec Endpoint..., Active Directory, System Administration, Social Media, Management, Blackberry, Virtualization, Social Media Marketing, Root Cause Analysis, Sys, Photoshop, Training, IT Operations, Requirements Gathering, Team Management, Customer Service, OS X, Lync Server 2010, VMware, 1st Line, Windows, Microsoft Exchange..., DFS, Powershell, CRM, Business Analysis, DHCP, SharePoint, E-commerce, JIRA, VPN