Hull, E Riding of Yorkshire, United Kingdom
Head of Customer Services, Library and Learning Innovation, The University of Hull
Higher Education
Education
National Policing College 2011 — 2011
National Policing College Customer Service and Command and Control accredited peer, Customer Service Management, Pass
Bramshill Police College
Police Senior Leadership Programme, Leadership, Finance, HR, Business and Gold Command, Pass
Experience
University of Hull April 2014 - Present
The University of Hull April 2014 - Present
Hampshire Constabulary August 2007 - November 2013
Hampshire Constabulary August 2001 - August 2007
Skills
Management, Grievances, Enforcement, Training Delivery, Team Leadership, Call Centers, Investigation, CRM, Strategic Planning, Crime Prevention, Public Relations, HR Policies, Project Management, Change Management, Criminal Justice, Stakeholder Management, Customer Service, Operations Management, Emergency Management, Training, Evidence, Policy, Senior Appointments, Police, Criminal Investigations, Leadership, Personal Development, Presenting to Senior..., Leadership Development, Event Planning, Performance Management, Public Speaking, Crisis Management, Public Sector, Strategy, Law Enforcement, Media Relations, Staff Development, Coaching