United Kingdom
Desktop Support Manager at Logicalis UK
Information Technology and Services
Education
University of Ulster, Northern 1991 — 1994
BA Hons, Modern History
St Crispin's School 1983 — 1990
3 A-Levels, English, French and History
Experience
Logicalis UK April 2014 - Present
Logicalis UK April 2010 - April 2014
HP CDS April 2005 - March 2010
Manpower April 2003 - April 2005
Energis January 1996 - April 2003
Skills
Hardware, BMC Remedy, HP, Help Desk Support, Vendor Management, Incident Management, Data Center, Servers, Leadership, WAN, Windows Server, VMware, VPN, IT Strategy, Problem Management, Security, Service Improvement, Virtualization, Active Directory, Business Continuity, Technical Support, PRINCE2, Microsoft Technologies, Service Management, Cloud Computing, Disaster Recovery, Microsoft Exchange, IT Management, Sla, Service Delivery..., Windows 7, ITIL, IT Operations, Infrastructure, Managed Services, Stakeholder Management, IT Service Management, IT Outsourcing, Service Desk Management, Service Desk, Outsourcing, Pre-sales, Management, Citrix, System Deployment, VMware ESX, Six Sigma, Project Delivery, Service Delivery, Cisco Technologies