London, United Kingdom
Consultant, Capgemini Consulting, BQF Lean SS Greenbelt
Management Consulting
Education
EISL 1991 — 2007
Escola Internacional Sao Lourenco 1991 — 2007
3 A Levels, 2 AS Levels, Maths, Chemistry, English Literature, English Language, French
Experience
Capgemini Consulting April 2015 - Present
Deutsche Bank August 2014 - April 2015
Royal Bank of Scotland March 2013 - August 2014
Royal Bank of Scotland September 2012 - March 2013
Royal Bank of Scotland March 2012 - August 2012
Royal Bank of Scotland February 2011 - March 2012
Skills
Performance Management, Project Planning, Process Improvement, Operations Improvement, Coaching, Call Centers, Business Process Mapping, Agile Methodologies, Continuous Improvement, DMAIC, Voice of the Customer..., Customer Experience, Sales, JIRA, Transformational..., Performance Improvement, Lean Operations, Business Process..., SharePoint, Workshop Facilitation, Lean Tools, Stakeholder Management, Business Process..., Change Management, Microsoft Excel, Operational Excellence, Lean Transformation, Lean Manufacturing, Outlook, Project Management, Project Delivery, Research, Outsourcing, Retail Banking, Strategic Planning, Lean Thinking, Benefits Realisation, Teamwork, Culture Change, Operating Models, RCPS, Team Building, Rapid Prototyping, Management Consulting, Standards Development, Management, Lean Management, Business Transformation, 5 Whys, Microsoft Office