Dudley, United Kingdom
Energy Improvements Advisor at npower
Utilities
Education
Kidderminster College 2000 — 2001
The Grange Secondary School 1973 — 1978
Experience
npower November 2013 - Present
RWE npower July 2001 - October 2013
Skills
RSA Tokens, Outlook, RSA SecurID, Technical Support, System Migration, •Ability to work to..., Windows 7, Sla, Databases, •Developing Process –..., Microsoft Excel, Service Level Agreements, Security, Administration, Access, Management, Account Management, Access Control..., Active Directory, ITIL, Microsoft Office, System Administration, NT 4.0, Process Improvement, SharePoint, Windows 7 Migration, •Strong MS Skills, •Manage time..., Visio, npower property hub, Microsoft Exchange, Energy, Problem Solving, Citrix, Software Documentation, WSUS, Customer Satisfaction, MS Project, HP Service Center, KPI Reports, Wintel, Desktop Deployment, •Excellent written &..., SAP, •Outstanding People..., Windows XP, Citrix Metaframe, Customer Service, System Deployment, Power Generation