Edinburgh, United Kingdom
Business Architect at Lloyds Banking Group Consumer Finance Division
Financial Services
Education
Information Systems Examination Board 2007 — 2008
Diploma, Diploma in Business Systems Development
IBM 2007 — 2007
Course, Websphere Business Modeling Tool
Institute for Leadership and Managers (ILM) 2005 — 2005
Certificate, Introductory Certificate in Management
Kuswag High School 1986 — 1990
Certificate, Higher Certificate
Experience
Lloyds Banking Group - Consumer Finance Division January 2015 - Present
Lloyds Banking Group - Insurance Division January 2012 - December 2014
Scottish Widows January 2009 - December 2011
Scottish Widows March 2007 - January 2009
Scottish Widows March 2004 - March 2007
British Gas October 2003 - March 2004
The Emergency Network January 2002 - January 2003
SAPS January 1994 - January 2003
Absa January 1993 - January 1994
ABSA Insurance Brokers September 1991 - January 1993
Skills
Business Architecture, Systems Analysis, Business Analysis, Business Management, Insurance, Police Training, Strategy, Business Transformation, Point of Sale, IT Strategy, UML, Process Improvement, Customer Service, Business Requirements, Operating Model Design, Process Engineering, Requirements Management, Requirements Gathering, Programme Delivery, Financial Services, Business Process, Business Process Mapping, Enterprise Architecture, Organizational Change, Process Mapping, Police, Protection, Requirements Analysis, Management, Business Process..., Business Process..., Call Centers, Problem Solving, Project Management, Business Process Design, Integration, CRM, Change Management, ISEB, Software Documentation, Firearms, Analysis, Visio, Process Architecture, Business Change..., Relationship Management, Stakeholder Management, Microsoft Dynamics, Security