Harpenden, Hertfordshire, United Kingdom
Travel Operations Manager at Apple Computers (currently on maternity leave)
Leisure, Travel & Tourism
Education
Roundwood Park 1991 — 1997
10 GCSE's
Oaklands College St Albans
GNVQ, Tourism and Travel Services Management
Experience
Apple September 2012 - Present
BCD Travel January 2009 - August 2012
Alexander Proudfoot 2009 - August 2012
HRG November 2004 - February 2009
HRG November 2001 - April 2004
Thomson Holiday's July 1998 - November 2001
Skills
Travel Management, Hospitality Management, Ticketing, Airlines, Operations Management, Sales, Strategy, Yield Management, Corporate Events, Business Travel, Change Management, Business Planning, New Business Development, Process Improvement, Team Management, Negotiation, Hotel Booking, Contract Negotiation, Customer Satisfaction, Event Management, B2B, Hotels, Pricing, Hospitality Industry, Tourism, Travel Technology, Tour Operators, CRM, Management, Recruiting, Customer Service, Revenue Analysis, Travel Planning, Hotel Management, International Sales, Leisure Travel, Online Travel, Incentives, Leadership, Sabre, Galileo, Leisure, Hospitality, Account Management, Amadeus, E-commerce, Meeting Planning, Operational Excellence