Kirkcaldy, United Kingdom
QA and Development Manager at Kcom
Telecommunications
Education
Grove Academy 1975 — 1979
St Andrews Primary, Dundee 1968 — 1975
Experience
Kcom July 2006 - Present
Kcom 2006 - 2010
Public Sector June 2005 - June 2006
Skills
MPLS, Telephony, Telecommunications, Ethernet, Cisco Call Manager, SIP, Cisco Technologies, IVR, IT Operations, Pre-sales, Sla, Vendor Management, Service Management, WAN, Infrastructure, ITIL, IP, VoIP, QoS, Network Architecture, Data Center, Integration, Professional Services, Switches, Stakeholder Management, Service Delivery, System Deployment, Call Center, CCNP, Network Design, IT Outsourcing, Managed Services, Routing, LAN-WAN, IT Service Management, Wireless, Broadband, TDM, Programme Delivery, IT Management, Outsourcing, PMO, Service Improvement, Cloud Computing, Project Delivery, Business Transformation, Contact Centers, Unified Communications, PRINCE2, Solution Architecture