Durham, United Kingdom
Experienced Operational Customer Services Manager and Continous Change Promoter
Logistics and Supply Chain
Education
Durham Johnston Comprehensive school 1982 — 1988
Mathematics, English, science, geography, business studies, B
Experience
SITA UK August 2013 - Present
Royal Mail July 2009 - October 2012
RoyalMail June 2006 - October 2012
Royal Mail January 2009 - August 2012
Royal Mail 2009 - 2012
Skills
Leadership, Performance Management, Coaching, Forecasting, Customer Service, Microsoft Word, Management Consulting, System Administration, Financial Analysis, Supply Chain Management, Project Management, Cash Flow Forecasting, Delivering Results, Key Performance..., Transportation, Employee Engagement, Recruiting, Warehousing, Collective Bargaining, Inventory Management, Account Management, Process Improvement, Management, Leadership Development, Human Resources, Strategic Planning, Team Management, Teamwork, Business Planning, Risk Management, Logistics, Employee Relations, Microsoft Office, KPI Dashboards, KPI implementation, Budgets, Business Strategy, New Business Development, Project Planning, Operating Budgets, Microsoft Excel, Contract Negotiation, Team Building, KPI Reports, Operations Management, Team Leadership, Change Management, Negotiation, Stock Control, Manual Handling