Standish, Greater Manchester, United Kingdom
Managing Director at Booming Performance
Professional Training & Coaching
Education
Wigan College 1987 — 1990
Shevington High School 1982 — 1987
Experience
Booming Performance April 2015 - Present
Reuben's Retreat December 2012 - March 2015
Alison Rothwell December 2012 - April 2014
O2 UK (a Telefónica Company) September 2012 - November 2012
O2 UK December 2011 - August 2012
Vodafone August 2010 - December 2011
Vodafone April 2009 - August 2010
Vodafone June 2007 - April 2009
TUI UK April 2002 - April 2007
Thomson Holidays 2000 - 2002
Skills
Innovation, Culture Change, Coaching, Psychometrics, Performance Management, Leadership Development, People Management, Retail, Call Centers, Employee Engagement, Recruiting, Project Management, Management, Team Leadership, Interviews, Sales Management, Management Consulting, Executive Coaching, Sales, Training Delivery, Workshop Facilitation, Customer Experience, Negotiation, Talent Management, Team Management, Consulting, Contact Centers, Training & Development, People Development, Training, Employee Training, Personal Development, Account Management, Telecommunications, Change Management, Performance Improvement, Customer Retention, Training Needs Analysis, NLP, Strategy, Team Building, Leadership, Organizational..., Emotional Intelligence, Time Management, Vendor Management, Management Development, Contact Centre, Stakeholder Management