Bournemouth, United Kingdom
Senior Technical Support Officer
Information Technology and Services
Education
University Centre Yeovil 2013 — 2016
FdSc Computing, FdSc Computing Science
Yeovil College (Apprenticeship) 2013 — 2016
Level 4 IT Professional
Yeovil College (Apprenticeship) 2011 — 2013
Level 3 IT Professional
Corfe Hills School 2005 — 2010
A, A, B, B, B, B, B, B, C, C, C
Experience
Lexicon Lifeline Ltd January 2011 - Present
The Co-operative Group August 2008 - July 2011
Skills
Virtual Server, Mobile Web Design, Web Design, Mobile Devices, Active Directory, Technical Support, Information Technology, Tablets, LogMeIn, cPanel, Computer Repair, System Deployment, Web Development, Teamwork, Apple OS, Servers, Remote Desktop, Windows 8, WordPress, Computer Hardware, Virus Removal, Social Networking, Windows Server, Consultation, IT Service Management, Software Installation, ICT Security, Software Deployment, Managed Services, ICT, Time Management, IT Management, Windows, Social Media, Management, Computer Maintenance, Educational Technology, Mobile Device Management, Troubleshooting, Data Recovery, Storage, Windows XP, Windows 7, IT Repair, Customer Service, Microsoft Exchange, Microsoft Office, Virtualization, Networking, IT Maintenance