London, United Kingdom
Operations director at Deloitte
Outsourcing/Offshoring
Experience
Honeywell Global Customer Service Center February 2009 - October 2009
Honeywell Global Customer Support Center June 2007 - January 2009
Dell International Services August 2004 - May 2007
Dell International Services August 2004 - July 2005
GE Capital International Services August 1998 - August 2004
Skills
Process Improvement, Process Excellence, Management Consulting, Analytics, Process Engineering, Strategy, Business Process..., Business Analysis, Program Management, Outsourcing, Operations Management, Consulting, IT Outsourcing, PMO, Shared Services, Business Process..., Business Transformation, Global Delivery, IT Strategy, Six Sigma, Process Consulting, Change Management, Business Strategy, Process Management, Vendor Management, Offshoring, Transition Management, Management, Team Management, Business Process, Service Delivery, Operational Excellence, BPO, Leadership