Churchdown, Gloucestershire, United Kingdom
Director Shared Services at InterCall EMEA
Telecommunications
Skills
Telecommunications, Change Management, ITIL, Requirements Gathering, PRINCE2, Enterprise Architecture, Risk Management, Performance Management, PMO, Team Leadership, Efficiency Improvement, Business Process..., Process Engineering, Program Management, Outsourcing, Process Improvement, Vendor Management, Business Intelligence, Dashboards, Business Analysis, Six Sigma, Insurance, Stakeholder Management, IT Strategy, IT Service Management, Team Management, Project Management, Business Process, Consulting, Financial Services, Management Consulting, Project Portfolio..., Mortgage Industry, Service Delivery, Organizational Design, Project Delivery, Management, Governance, Business Management, Organizational Change, Performance Improvement, Business Process..., KPI, Business Process Design, Call Centers, CRM, Cost Reduction, Business Transformation, Business Planning, Balanced Scorecard