Milton Keynes, United Kingdom
Incident and Service Manager at University of Bedfordshire
Business Supplies and Equipment
Education
Dunstable College
NVQ 1, 2, 3
Vandyke Upper School
GCSE
Experience
University of Bedfordshire June 2013 - Present
Merchants October 2011 - June 2013
Konica Minolta Business Solutions (UK) Ltd September 2008 - October 2011
South Central Ambulance Service NHS Trust November 2007 - October 2008
T-Systems / Gedas Yout IT Partner October 2004 - November 2007
Liberata / Deloitte and Touché February 2004 - October 2004
Connells Estate Agents - Head Office January 2001 - August 2003
Skills
Sla, System Administration, Data Center, Microsoft Certified..., IT Service Management, ITIL Certified, WSUS, System Deployment, Operating Systems, Windows XP, Service Desk, Troubleshooting, ITIL v3 Foundations..., Printers, HP, Call Center, Windows Server, Active Directory, Hardware, Telecommunications, Team Management, Microsoft Exchange, Service Management, Group Policy, Prince Practitioner, Servers, VMware, Bomgar, Infrastructure, ITIL, Laptops, Incident Management, Technical Support, PRINCE2, Change Management, Microsoft Technologies, CRM, Managed Services, Software Documentation, IT Operations, Team Leadership, Management, Disaster Recovery, Outsourcing, DHCP, Service Delivery, Windows 7, IT Management, Software Installation, Citrix