Birmingham, West Midlands, United Kingdom
Business Change Manager ( BCM)
Government Administration
Education
Secondary 1967 — 1971
Experience
BCM April 2011 - Present
Birmingham City Council January 2008 - March 2011
Birminham City Council April 2006 - January 2008
Birmingham City Council April 2004 - March 2006
Birmingham City Council April 2002 - March 2004
Birmingham City Council April 2001 - March 2002
Birmingham City Council April 1978 - March 2001
Skills
CRM Solution, Word, Risk Management, Governance, Microsoft Office, Training, Risk Mitigation, Contact Centre..., Planning, Customer Service, PRINCE2, Business Analysis, Outsourcing, Shared Services, Training Delivery, Local Government, Event Planning, Organizational Change, Programme Delivery, Excel, Project Management, Employee Relations, Negotiation, Budgets, Business Process, Systems UAT Testing, CRM Solutions, Project Planning, Business Process..., Business Case, People Management, Stakeholder Engagement, Business Change..., CRM, Operations Management, PowerPoint, Public Sector, Customer Relations, PMO, MS Project, Change Management, Business Process..., Research, Program Management, Event Management, Administration, Procurement, Business Transformation, Budgeting, Project Delivery