Worcester, United Kingdom
Service Transition Analyst Data Centre at RWE GBS UK
Information Technology and Services
Education
Halesowen College 1996 — 1998
GNVQ Advanced Business Studies, GNVQ Advanced Business Studies
St Michales CofE High School 1992 — 1996
9 x GCSE's Grade A-C, GCSEs
Experience
RWE GBS UK October 2013 - Present
RWE IT UK February 2013 - October 2013
RWE IT UK September 2010 - February 2013
RWE IT UK December 2008 - August 2010
RWE IT UK December 2006 - November 2008
A Kenrick & Sons June 2004 - November 2006
Richmond Furniture Company 2001 - 2004
Club 18-30 2001 - 2001
Skills
SharePoint, Smart Metering, Visio, Team Leadership, HP Service Center, Data Migration, Active Directory, Requirements Gathering, IT Operations, Software Documentation, Project Managers, Release Management, Major Incident..., Service Management, Governance, Software Deployment, Blackberry Enterprise..., ITIL, Problem Management, Sla, Application Packaging, Service Delivery, Service Improvement, Management, Project Planning, Prince Practitioner, Testing, Stakeholder Management, Project administration, PMO, ITIL v3 Foundations..., Software Installation, Project Delivery, Infrastructure, Project Support, Change Management, Citrix, Information Technology, IT Management, Service Desk, Hardware, IT Service Management, Purchase Requisitions, User Acceptance Testing, Marimba, SAP, Software Testing Life..., ITIL Certified, Team Management, Incident Management