Newcastle upon Tyne, United Kingdom
CSC Manager at Knowhow (Dixons Retail Group)
Retail
Education
Newcastle College 1998 — 2000
NEBS Diploma, Management
Waverley Secondary School Glasgow 1981 — 1986
O level and Scottish Higher certificates, Mathematics, Physics, Engish, History, Arithmetic, French
Waverley Secondary school, Glasgow 1981 — 1986
Experience
Dixons Retail December 2012 - Present
Comet March 2011 - December 2012
Comet Group PLC GatesheadServices January 2011 - December 2012
2008 - 2011Comet Group PLCServices October 2008 - February 2011
Comet Group plc 2008 - February 2011
Comet Group PLC April 2004 - October 2008
Comet August 2003 - October 2008
Comet Group PLC January 2001 - January 2004
Comet January 2000 - August 2003
Comet Group PLC January 2000 - January 2001
Skills
Leadership, Customer Experience, Team Building, Customer Satisfaction, Performance Management, Forecasting, Inventory Management, Troubleshooting, Supply Chain, Income Statement, Team Management, B2B, Teamwork, Sales Management, Sales, Call Centers, Management, Process Improvement, Service Delivery, Customer Service, People Development, Profit, Analysis, Inventory Control, Strategic Planning, Procurement, Service Management, Project Planning, Logistics, P&L Management, Customer Retention, Warehousing, Store Management, Time Management, Merchandising, Loss Prevention, Supply Chain Management, Training, Account Management, Team Leadership, Problem Solving, Purchasing, Retail, Operations Management, People Management, Coaching, Recruiting, Change Management, Continuous Improvement, Project Management