Birmingham, West Midlands, United Kingdom
ICT Operations Manager at Birmingham City Council
Primary/Secondary Education
Experience
Birmingham City Council December 2014 - Present
Birmingham City Council December 2013 - December 2014
Birmingham City Council December 2001 - December 2013
Skills
Schools, Hardware, Cisco Routers, Change Management, IT Service Management, Information Management, Servers, Stakeholder Management, SharePoint, Networking, Technical Support, Citrix, ICT, DNS, Service Improvement, Project Delivery, VMware, Service Management, XP, Cisco Technologies, Windows 7, Service Desk, IT Management, ISO 20000, Windows Server, Troubleshooting, Incident Management, Network Administration, Information Technology, PRINCE2, IT Strategy, DHCP, AS400 system, Microsoft Exchange, Infrastructure, Building Schools for..., Group Policy, Security, VPN, ITIL, SCCM, Active Directory, Problem Management, Sla, Public Sector, IT Operations, Lotus Notes, IIS, Wireless Networking, Governance