London, United Kingdom
Coordinator at Benprise LLC
Computer Software
Education
Masters in Management / Information Technology 2001 — 2003
Masters, Information Technology / Management
Bechlors in Commerce 1998 — 2000
Bachelors, Commerce
Higher Secondary School 1996 — 1998
Higher secondary school, Pre Engineering
Experience
Benprise LLC January 2009 - Present
Royal London College January 2010 - November 2010
Pakistan Telecommunication Ltd March 2008 - November 2009
PTCL March 2007 - November 2009
Mobilink Call Center February 2006 - March 2008
Pakistan Mobile Communications Ltd 2005 - 2007
Bank Al-Falah (pvt) Ltd January 2005 - January 2006
RBS BANK Islamabad January 2004 - January 2005
Bank Alfalah Limited 2004 - 2005
Skills
Troubleshooting, Employee Relations, Call Centers, Training, Call Center, Networking, Project Planning, Negotiation, Team Building, Sales Management, Leadership, Project Management, Change Management, Vendor Management, Marketing, Business Planning, Performance Management, New Business Development, Software Documentation, Forecasting, Team Leadership, Process Improvement, Microsoft Excel, Market Research, Access, Recruiting, Customer Experience, Coordination, Banking, Customer Retention, Customer Service, Telecommunications, Teamwork, Outsourcing, CRM, Account Management, Customer Satisfaction, Time Management, Operations Management, System Administration, Budgets, MIS, Business Analysis, Analysis, Business Development, Team Management, Management, Microsoft Office, Quality Assurance, PowerPoint