Portsmouth, United Kingdom
Siebel SME / Oracle Support Lead
Financial Services
Education
University of Portsmouth 1991 — 1994
Bachelor of Arts (B.A.), Economics
Tring School, Tring 1983 — 1990
Experience
Specsavers September 2013 - Present
Aviva UK December 2009 - July 2013
Aviva UK March 2008 - December 2009
Norwich Union March 2006 - March 2008
Norwich Union May 2002 - March 2006
Telefónica, S.A. January 2001 - March 2001
Wall St Institute September 2000 - January 2001
Skills
Systems Analysis, Integration, PRINCE2, EIM, Service Delivery, Testing, Business Analysis, Process Improvement, Business Requirements, Agile Methodologies, Siebel Administration, Requirements Gathering, Data Analysis, AIX, Spanish, Regression Testing, Data Modeling, Change Management, Release Management, Databases, SOA, IT Service Management, Stakeholder Engagement, PL/SQL, Enterprise Architecture, EAI, Project Delivery, Oracle PL/SQL..., Siebel, Waterfall, Oracle, Solution Architecture, Stakeholder Management, OBIEE, Problem Management, SQL, Requirements Analysis, Outsourcing, Data Warehousing, Performance Tuning, User Acceptance Testing, ITIL, Performance Improvement, ETL, Systems Thinking, Incident Management, Oracle SQL, Oracle Forms, Data Migration, Siebel 7.x