London, United Kingdom
2nd/3rd Line Service Desk Analyst
Information Technology and Services
Education
University of Greenwich 2003 — 2007
BSc (Hons), Computing Science
Experience
One Housing Group August 2014 - February 2015
Red Bee Media August 2012 - July 2014
Independent Media Support Group PLC August 2009 - July 2012
PPI Learning Services February 2008 - July 2009
St Bonaventure's Roman Catholic Boys School August 2005 - August 2006
Skills
Windows Server, Virtualization, Antivirus, WSUS, Norton Ghost, Backup Exec, Active Directory, Software Installation, Hyper-V, DNS, IIS, Servers, Technical Support, Windows Vista, VMware, Wireless Networking, Operating Systems, Citrix, Microsoft Exchange, Printers, Windows XP, FTP, Remote Desktop, Networking, Software Documentation, Troubleshooting, Group Policy, Windows 7, DHCP, Microsoft Technologies, Windows, Microsoft Certified..., Laptops