Cambridge, United Kingdom
General Manager at Redefine|BDL Hotels
Hospitality
Education
The University of Huddersfield 1998 — 1999
Master of Arts (MA), International Hospitality Management
Queen Margaret University, Edinburgh 1984 — 1987
HND, Hospitality Management
Experience
RedefineBDL Hotels January 2015 - Present
InterContinental Hotels Group (IHG®) April 2013 - Present
InterContinental Hotels Group January 2013 - March 2013
Crowne Plaza® Hotels & Resorts November 2006 - December 2012
InterContinental Hotels Group (IHG®) July 2001 - October 2006
Skills
Property Management..., Opening Hotels, Spa, Restaurants, Graduate Assessment, Catering, Banquet Operations, Opera, Customer Service, Revenue Analysis, Hotel Management, Food Service, Hospitality Industry, Meeting Planning, Front Office, Leisure, Guest Service Management, Forecasting, Hospitality Management, Rooms Division..., Customer Satisfaction, Tourism, Operations Management, Resorts, Fine Dining, Banquets, Budgets, OnQ, Food, Micros, Hotel Booking, Pre-opening experience, Lodging, People Development, Income Statement, Menu Development, Cost Control, Hotels, Rooms Division, Team Building, Food & Beverage, Event Management, Hospitality, Sales Management, Guest Lecturing, Recruiting, Corporate Events, Project Management, Profit Maximization, Yield Management