Motherwell, United Kingdom
Service and Parts Manager at Ezentus
Automotive
Education
Reid Kerr College Paisley 1981 — 1984
Automotive engineering
Reid Kerr Technical College
Experience
Ezentus September 2013 - Present
Independent Consultant February 2013 - September 2013
Doha Marketing and Services Company November 2010 - February 2013
Byrne Equipment Rental LLC October 2009 - February 2011
Jaidah Motors December 2006 - September 2009
Leading Group of Companies December 2006 - September 2009
Western Commercial Bellshill, Lanarkshire July 2005 - December 2006
Caterpillar LogisticsDesford, Leicester September 2002 - July 2005
Mercedes-Benz UK (Daimlerchrysler UK) July 1999 - September 2002
Mercedes -Benz (Daimler Chrysler) UK Ltd May 1992 - September 2002
Skills
Customer Retention, Team Leadership, Leadership, Networking, Negotiation, Business Planning, Sales Operations, Team Building, Change Management, Profit, Customer Service, Forecasting, Sales Management, Vehicles, New Business Development, Dealers, Dealer Management, Process Improvement, Coaching, Automotive, Management, Automobile, Key Account Management, Marketing, Parts, Inventory Management, Logistics, Microsoft Excel, Selling, Sales, Strategic Planning, Fleet Management, Customer Satisfaction, Aftersales, Project Management, Spare Parts, Team Management, Budgets, Recruiting, Customer Support, Purchasing, Microsoft Word, Operations Management, Pricing, Warranty, SAP, Continuous Improvement, Strategy, Automotive Parts, Automotive Aftermarket