Langley, Berkshire, United Kingdom
Support Delivery Manager Cloud and SaaS at CA Technologies
Computer Software
Education
University of Westminster 1999 — 2003
2:1, Business Information Technology
Experience
CA Technologies June 2012 - Present
CA Technologies October 2006 - June 2012
Primavera Systems September 2005 - October 2006
Savills September 2003 - September 2005
Skills
Clarity, Troubleshooting, IT Strategy, Software Installation, Management, Service Delivery..., Agile Methodologies, Service Delivery, Project Management, Project Portfolio..., Solution Architecture, Servers, CA Clarity, Networking, IT Management, Enterprise Software, Software Project..., Application Performance..., Cross-functional Team..., Software Industry, Requirements Analysis, Resource Management, Databases, Professional Services, Service Desk, Citrix, IT Service Management, Pre-sales, ITIL, Systems Management, Windows Server, Technical Support, Cloud Computing, Business Analysis, IT Operations, Solution Selling, Salesforce.com, Microsoft SQL Server, Team Management, System Deployment, Testing, Virtualization, Oracle, SQL, SaaS, Virtual Teams, Team Leadership