Trapani Area, Italy
Call Center Manager presso Contact & Sales srl
Telecommunications
Education
Istituto Tecnico Commerciale Trapani
Experience
Contact & Sales srl February 2012 - Present
Multimedia Planet January 2008 - April 2011
TELECOM ITALIA SPA December 1987 - December 2007
Telecom Italia December 1987 - December 2007
Skills
Microsoft Office, CRM, Dispositivi mobili, Telecomunicazioni, Customer experience, Sales operations, Customer Retention, Problem solving, Gestione vendite, Team leadership, Sales Operations, Commercials, Management, Team Management, VoIP, Gestione team, Sales Management, Soddisfazione del..., Outsourcing, Assistenza clienti, Call center, Customer retention