Cagliari Area, Italy
Training Manager at ICall S.r.l.
Information Technology and Services
Education
I.T.C.S Leonardo da Vinci 1990 — 1995
Diploma, Accountant and Business Studies
Experience
ICall S.r.l. May 2011 - Present
CDC Point spa June 2010 - April 2011
Dell December 2008 - May 2010
Dell November 2007 - December 2008
Dell November 2006 - October 2007
Dell October 2004 - October 2006
Tiscali SpA June 2004 - August 2004
Gucci January 2004 - June 2004
Tiscali SpA January 2002 - January 2004
Tiscali September 2003 - November 2003
Skills
Microsoft Office, Selling, Account Management, Retail, Employee Relations, English, New Business Development, Contract Negotiation, Supervisory Skills, Planning, Performance Management, Sales Process, Customer Satisfaction, Change Management, People Management, Budgets, Word, Sales Support, Microsoft Excel, Customer Relations, Excel, Start-ups, Customer Experience, Strategic Planning, Budgeting, Forecasting, Coaching, Call Center, Business Management, Product Development, Teamwork, Team Management, Business Planning, Process Improvement, PowerPoint, Sales Management, Spanish, Salesforce.com, Negotiation, B2B, Solution Selling, Team Building, Key Account Management, Problem Solving, Italian, Mentoring, Management, Customer Service, Business Process..., Team Leadership