Florence Area, Italy
To travel is worth any cost or sacrifice → Concierge ~ Receptionist ~ Front Desk Manager
Hospitality
Education
M.Sc. In Tourism Studies 2003 — 2008
University of Pisa
Scientific Lyceum Diploma 1997 — 2002
Liceo Scientifico A. Checchi
Experience
Residence Casa Italia February 2011 - Present
Il Borgo di Colleoli Resort 2010 - 2010
I Massini Residence 2009 - 2009
Europa Hotel 2008 - 2008
The Caledonian Academy of Tuscany Cittadella Jazz & More 2007 - 2007
Skills
Travel, Office Management, Concierge Services, Time Management, Customer Satisfaction, Travel Planning, Event Planning, Customer Experience, Travel Management, Booking Systems, Leisure Industry, Client Liaison, Bookings, Telephone Manner, Project Management, Problem Solving, Customer Insight, Sales Management, Hospitality Management, Customer Oriented, Hospitality, Professional Services, Customer Engagement, Leisure Travel, Managerial Skills, Customer Service, Staff Management, Hotels, Receptionist Duties, Entertainment, Customer Acquisition, Travel Arrangements, Management, Manage Client..., Client Development, Hotel Booking, Business Acumen, Professional..., Tourism Management, Tourism, Strategic Planning, Customer Support, Hotel Administration, Client Relations Skills, Office Administration, Online Travel, Leisure, Sales, Commercial Awareness, Business Travel