Italy
Customer Service Manager at Encore Real Time Computing
Computer Hardware
Experience
Encore Real Time Computing 1998 - Present
Skills
Business Strategy, Negotiation, Solution Selling, Problem Solving, Hardware, Call Center, Sales, Customer Service, System Administration, PowerPoint, Pre-sales, Linux, Team Leadership, Unix, Contract Negotiation, Operating Systems, Process Improvement, Electronics, Telecommunications, Budgets, Customer Satisfaction, CRM, Service Delivery, Microsoft Word, Software Documentation, Microsoft Excel, Troubleshooting, Team Building, International Sales, Program Management, MS Project, IT Service Management, Integration, Management, Servers, Account Management, Storage, Microsoft Office, Outlook, Cloud Computing, Project Management, Analysis, Computer Hardware, Data Center, Operations Management, Engineering, Aviation, Project Planning, Inventory Management, Business Development