Milano, Lombardia, Italy
Customer Support Rappresentative presso TomTom accademy leader
Telecommunications
Education
Nicola Moreschi 1998 — 2003
Diploma di Ragionieria, progetto I.G.E.A e programmazione
Corso di specializzazione professionale come Esperto nella commercializzazione di prodotti informati
Fondo Sociale Europeo Regione Lombardia, Milano (Italia)
Experience
Re.Rurban Studio s.n.c. September 2014 - March 2015
AR Customer Care January 2014 - May 2014
TomTom December 2010 - December 2013
Sitel Italy Spa per conto hp support italy August 2008 - September 2010
C.E. Communications Engineering S.r.l. July 2007 - August 2008
Il Sole 24 Ore June 2006 - June 2007
mondadori multicenter November 2005 - May 2006
Banca Popolare di Milano May 2005 - October 2005
H3G September 2004 - May 2005
Mediamarket S.p.A. January 2004 - August 2004
Skills
Assistenza tecnica, Customer Support, Tecnologie Avaya, Microsoft Office, Troubleshooting, Android, Supporto clienti, Product Management, OS X, Help Desk Support, Soddisfazione del..., Data Entry, service audio video, skype, Agile Methodologies, Hardware, Vendite, Gestione team, Technical Service..., Testing, Integrazione, Assistenza clienti, Data Analysis, Team leadership, Pre-sales, Mobile Devices, Customer Service, gotomeeting, Dispositivi mobili, Customer Satisfaction, Call center, Mentoring, Product Marketing, Coaching, HP, Embedded Systems, IT Service Management, Consumer Electronics, team monitoring, Videoproiettori, Teacher Training, Management, Problem solving, Technical Support