Milan Area, Italy
Customer Service Specialist presso Thermo Fisher Scientific Microbiology Division
Pharmaceuticals
Education
Liceo Pedagoco G. Gentile 1993 — 1998
Diploma scuola superiore, Elementary Education and Teaching
Experience
Thermo Fisher Scientific Microbiology Division September 2008 - Present
Swets Information Services September 2002 - August 2008
Swets Information Services September 2002 - July 2008
Skills
Relazioni con i clienti, Microsoft Windows 98, Order Processing, English, Customer Satisfaction, Administration, Trattative, Microsoft Office, Order Entry, Adobe Acrobat, Italian, Sales Support, Access, Back Office, Customer Negotiations, Documentation, AS400, Team Spirit, Microsoft Works, Amministrazione, Microsoft Word, Credit, Order Fulfillment, PowerPoint, PDF, Customer Service, Photoshop, Customer Experience, Microbiology, Sales operations, SAP, Quotations, Word, Customer Relations, PC, Front Office, Industria farmaceutica, Gestione prodotti, Assistenza clienti, Microsoft Office 2003, Invoice Processing, Microsoft Office 2007