Cremona Area, Italy
Team Leader / Integrated Management System Coordinator presso IBM
Information Technology and Services
Education
I.T.C.G. Luca Pacioli School of Crema 1989 — 1994
Accountant / Coder
Experience
IBM June 2014 - Present
IBM October 2012 - May 2014
IBM August 2011 - February 2012
IBM October 2010 - July 2011
IBM January 2010 - September 2010
IBM October 2009 - January 2010
IBM January 2003 - October 2004
IBM April 1998 - December 2002
IBM June 1997 - March 1998
PRISMA May 1997 - June 1997
Skills
Service delivery, Outsourcing, Data Center, Strategia IT, ISO20000-1® Lead Auditor, ISO 20000, BS25999, IT outsourcing, Team Leadership, Process Optimization, ISO9000, Project Management, ISO 27001, Process Management, Integrazione, Disaster recovery, Major Incident..., Process Control, ITIL Process..., Global Delivery, Process Design, Root Cause Problem..., Service Management, Team leadership, Enterprise architecture, Teamwork, Project management, Gestione IT, Critical Incident..., Disaster Recovery, Service management, Global delivery, Gestione servizi IT, IT Outsourcing, ITIL, Process Improvement, Centri dati