Italy
APS Senior Consultant at Avaya
Telecommunications
Education
Industrial Technical Institute 1984 — 1989
Diploma, Information Technology
Experience
Avaya January 2005 - Present
Skills
Service delivery, Telefonia, Unified Communications, Call center, Telecomunicazioni, Interactive Voice..., Managed Services, Service Delivery, VoIP, Telecommunications, Contact Centers, Contact center, Computer Telephony..., Pre-vendite, IP, Comunicazioni unificate, Servizi di gestione, Avaya, MPLS, IVR, Telephony, Tecnologie Avaya, PMP, Wireless, Network Design, TDM, CTI, ACD, Pre-sales, SIP, Vendor Management, Call Centers, Call Center, Avaya Technologies