Naples Area, Italy
Front Desk presso Optima Italia S.p.A.
Telecommunications
Education
Consorzio Nuove frontiere 2013 — 2013
Attestato Tecnico Riparatore Hardware
BLTC - British Language Training Center 2010 — 2011
English language intermediate livel
Lorenzo Valla 1998 — 2003
Diploma SocioPsicoPedagogico
Experience
Optima Italia S.p.A. July 2014 - June 2015
Synergie Italia March 2013 - November 2013
Visiant January 2013 - January 2013
Teleperformance Portugal January 2012 - August 2012
Private job January 2010 - December 2011
Synovate May 2011 - October 2011
Teleperformance Greece September 2008 - December 2009
DreamWork December 2007 - July 2008
Private job March 2007 - January 2008
Ministero della Difesa February 2006 - February 2007
Skills
Technology, Pianificazione..., Customer Oriented, Pedagogy, Help Desk Support, Hardware Support, Military Operations, Computer Hardware, Lingua inglese, DHCP, Strategic Planning, Assistenza clienti, Internet, Sales Operations, English language skills, Customer Satisfaction, Customer Service, Call Center, Supporto clienti, Contact Centers, Hardware Diagnostics, Customer Support, Mac OS, Software, Soddisfazione del..., Privacy Protection, IP, Military Experience, Italian languages, Problem solving, Resellers, Sociology, Military Logistics, Problem Solving, Windows, Technical Support, Back Office, Private Investigations, Market Research, Psychology