Turin Area, Italy
Cloud Service Manager presso Dedagroup ICT Network
Information Technology and Services
Education
Eureka Service 2012 — 2012
ITIL v3 Intermediate Lifecycle, (Training only)
Eureka Service 2011 — 2011
ITIL v3 Certified, ITIL v3 Foundation, 93/100 CERTIFIED
CSEA 2008 — 2008
Virtual Project Management, Virtual Project Management, CERTIFIED
CSEA 2008 — 2008
Sales & Marketing Management, CERTIFIED
Institute the World [Turin] 2007 — 2007
English Course - Intermediate Level], English Course - Intermediate Level], CERTIFIED
CSEA 2005 — 2005
Project Management Advanced, CERTIFIED
CSEA 2005 — 2005
Team Leading and Team Building, Team Leading and Team Building, CERTIFIED
IRIS Technologies in Milan [Microsoft Partner] 2000 — 2000
Microsogft MCSE forWindows 2000 Server [MOC 1560-1561], Microsogft MCSE forWindows 2000 Server [MOC 1560-1561], CERTIFICATED
IRIS Technologies in Rome [Microsoft Partner] 2000 — 2000
Microsogft MCSE forWindows 2000 Server [MOC 1562-1563], Microsogft MCSE forWindows 2000 Server [MOC 1562-1563], CERTIFICATED
Global Knowledge [Microsoft Partner] 1999 — 1999
Microsogft MCSE for Networking Essential Certification, Certificate, CERTIFICATED
Experience
Dedagroup ICT Network June 2015 - Present
DDway December 2012 - May 2015
CSC January 2010 - November 2012
CSC January 2010 - November 2012
CSC December 2011 - September 2012
CSC April 2012 - July 2012
CSC October 2011 - May 2012
CSC January 2012 - April 2012
CSC December 2010 - June 2011
CSC August 2009 - December 2009
Skills
Operations Management, Risk Management, Resource Management, Global Delivery, CRM, IT Asset Management, IT Service Management, Change management, Analisi dei requisiti, Cloud computing, License Management, ITIL v3 Foundations..., Information Security..., Technical Leadership, Program management, Management, System Architecture, Enterprise Services..., VMware Infrastructure, Business Continuity..., IT Transformation, Data Centre Architecture, Configuration Management, Gestione servizi IT, IT Security Policies, Business Continuity..., Incident Management, Sicurezza, Customer Analysis, ITIL Service Strategy, Customer Satisfaction, Integration, Business Intelligence, BC/DR, Action Oriented, Pre-vendite, Service Improvement..., ITIL, Service Delivery..., Centri dati, Team leadership, Project Finance, Customer Oriented, Strategic Leadership, Project management, Analisi aziendale, Business Process..., New Business..., Integrazione, Problem Management